Use Cases/SOC Teams/Stop Impersonation Attacks
Vishing & deepfake defense 01

Replace trust
with / proof.

Deepfake voices and cloned faces have broken perception-based trust. SlashID stops impersonation with cryptographic mutual verification — both people prove who they are with math, not by recognizing a voice on a call.

EEHD
Two-way, employee-to-employee.
The helpdesk verifies the caller — and the caller verifies the helpdesk.
/ Mutual TOTP · verificationhandshake
Caller
J. Okafor
Verified device · Eng
472916
// shows to helpdesk
Helpdesk
IT Support
Verified agent · Tier 1
472916
// codes must match
Identity confirmed — both directions no face scan · no recording
The problem 02

You can't trust a voice or a face anymore.

3s
of audio is enough to clone a colleague's voice convincingly enough to fool a helpdesk.
700%
rise in deepfake-enabled social-engineering attempts targeting IT support desks.
#1/
initial access vector in recent high-profile breaches: a phone call to the helpdesk.

The helpdesk reset is the soft underbelly. Attackers don't break encryption — they call support, impersonate an employee with a cloned voice, and ask for an MFA reset. Knowledge questions and callback numbers fail against an attacker who's scraped the same data. The only durable answer is a shared secret neither side can fake: a cryptographic handshake.

How it works 03

A handshake neither side can forge.

01

Both enroll

Each party — employee and helpdesk agent — holds a SlashID-bound credential on a verified device. No shared phrase to leak.

02

Request a check

On any sensitive interaction — a reset, a wire approval, a privileged change — either side initiates a mutual verification.

03

Codes are compared

Each device generates a time-based code from the shared cryptographic root. They match only if both identities are genuine.

04

Proceed or stop

Match — continue, fully logged. Mismatch — the interaction halts and an impersonation alert fires to the SOC.

Why it wins 04

Stronger than face scans. Cheaper, too.

/Mutual by design

Most controls only verify the caller. SlashID verifies both directions — so a fake "IT support" line can't social-engineer your employees either.

/Deepfake-immune

Verification rests on a cryptographic shared root, not on what someone looks or sounds like. A perfect voice clone produces the wrong code.

/Privacy-preserving

No biometric capture, no face database, no call recording. Less invasive than identity-verification vendors — and nothing sensitive to breach.

/Cheaper to run

A fraction of the per-check cost of document-and-selfie IDV, with no enrollment friction for your own workforce.

Where to apply it 05

Anywhere a human vouches for a human.

/ 01

Helpdesk & MFA resets

Verify the caller before any credential reset or device re-enrollment — the most-abused path to account takeover.

/ 02

Wire & payment approvals

Confirm the requester on out-of-band finance approvals before money moves — the classic BEC kill point.

/ 03

Executive requests

An "urgent" call from the CFO gets a handshake, not a leap of faith. Deepfake CEO fraud stops here.

/ 04

Privileged change control

Gate break-glass and production access on a verified two-party handshake, fully attributed.

/ 05

Vendor & contractor onboarding

Prove a third party is who they claim before granting first access — without shipping them a biometric flow.

/ 06

Incident bridge access

During an active incident, confirm responders on the call are really your responders — not the attacker listening in.

Get started 07

Make a deepfake
fail the / handshake.

See mutual verification stop a live impersonation attempt — voice clone, fake helpdesk and all — in a 30-minute working session.